The College of Registered Nurses of Alberta (CRNA) is a regulatory college under the Health Professions Act. Our vision is excellence in nursing regulation for the health of all Albertans. Our objective is people-first, and we are committed to attracting the best people, engaging and developing a workforce that embodies our values of integrity, respect, accountability and professionalism. The CRNA is committed to meeting and exceeding its legislative responsibilities by using a Right-touch relational regulatory approach.
Administrative Coordinator – Professional Conduct
Reporting to the Complaints Director, this position provides essential administrative support to ensure the efficient operation of professional conduct processes and organizational priorities. This full-time role involves a variety of responsibilities, including administrative task management, policy and project support, and collaboration with internal and external partners.
Your Primary Responsibilities
Shared Management of Administrative Tasks
- Coordinate and manage administrative activities to support the Professional Conduct team.
- Maintain accurate and organized records of professional conduct matters, ensuring compliance with regulatory standards.
- Prepare documentation and correspondence related to professional conduct proceedings.
Partner Communication
- Serve as a point of contact for internal and external partners, addressing inquiries related to professional conduct matters.
- Facilitate communication between the Professional Conduct team and other CRNA departments.
- Ensure timely and professional responses to partner requests.
Policy Administration and Documentation
- Support the development, review and implementation of policies related to professional conduct.
- Monitor adherence to relevant legislation and organizational standards.
- Ensure all documentation is accurate, compliant and accessible.
Project and Workflow Coordination
- Assist in managing workflows and project timelines to ensure the timely resolution of professional conduct cases.
- Provide logistical and administrative support for meetings, hearings and other professional conduct activities.
- Contribute to process improvement initiatives to enhance operational efficiency.
Data Management and Reporting
- Maintain and update databases and systems related to professional conduct.
- Generate reports and analyses to support decision making and compliance tracking.
- Ensure confidentiality and security of sensitive information.
What You Possess
Education
- Completion of a post-secondary program in business administration, office management or a related field.
Experience
- 3–5 years of experience in an administrative or coordination role, preferably within a regulatory or professional conduct setting.
- Demonstrated experience in record management, partner communication and project management.
Skills and Competencies:
- Organizational Skills: Ability to manage multiple tasks and prioritize effectively in a dynamic environment.
- Attention to Detail: Commitment to accuracy and thoroughness in all aspects of work.
- Communication: Excellent verbal and written communication skills to interact professionally with diverse partners.
- Technical Proficiency: Proficiency in MS Office Suite, database management and digital collaboration tools.
- Problem Solving: Strong analytical skills to address challenges and develop effective solutions.
- Team Collaboration: Ability to work collaboratively within a team and across departments.
What We Offer
- An ongoing full-time employment opportunity.
- Competitive salary with a comprehensive health and dental benefits package, including resources to support mental health and financial wellness.
- Annual Health Spending Account (HSA) and Wellness Spending Account (WSA) to support ongoing learning, health, wellness and family services.
- Flexible, hybrid work environment with a 7.25-hour workday, Monday through Friday.
- 12 general holidays, plus an annual holiday break in December.
- Earned vacation days, starting at a rate equivalent to 15 days per year.
Apply Now
Submit your resume by Oct. 15, 2025, quoting file 63501-35 to crnacareers@nurses.ab.ca.
We appreciate your interest in joining the CRNA and thank all applicants in advance.
Only those selected for an interview will be contacted.